Payment Apps Asking for Specific Tips Before Service Annoy the Heck Out of Users
TESTESTEST
Payment Apps Asking for Specific Tips Before Service Annoy the Heck Out of Users by I&T Today
Alei Fan, Purdue University The Big Idea Asking customers to leave specific tip amounts before food is delivered or provided prompts larger gratuities but also leads to lower satisfaction – especially if the payment page design is crowded, I found in new research I co-authored. My colleagues and I conducted three studies and a survey […]
A link to your site, with your site's name and description as anchor text.